Frequently asked questions

Short answers to the questions buyers ask most often: minimums, sampling, washing, testing, packing, brand protection and what happens after you send the form. Each answer links to the page that explains it in full.

Working with us · Products and samples · Washing · Quality and testing · Packing and delivery · Brand protection · Getting started

Working with us

What is your MOQ?

Quoted per style, colour and wash. Fabric, branded-trim and wash-batch minimums are included in the project quotation. We do not publish a single number that would be wrong for every fabric and wash.

How long does sampling take?

Sample timing follows pattern and material readiness plus revisions. Complex washes take longer than a clean indigo on an existing pattern. We confirm timing after we see your files.

Do you have a public price list?

No. Price depends on fabric, wash, trims, quantity and packing. Complete the enquiry form and we quote the project.

Private Label · Request a quote

Products and samples

Can I buy the pairs I see on the website?

The pages are development references, not retail stock. You can request a development sample after we agree the specification.

Are the fabric weights after wash?

Unless a page says otherwise, ounce weights are pre-wash reference specifications.

What if I already have a tech pack?

Choose OEM on the enquiry form and list your files in the brief. Files are not uploaded in this local preview; send them once a monitored inbox is confirmed. You do not have to pick M-01, W-01 or M-02.

Products · Start an OEM enquiry

Washing

Who handles the washing?

The order plan identifies the workshop, any washing partner and the quality owner. Agree the physical reference, process route, shade range and inspection plan before bulk.

Can you copy any wash I send on Instagram?

A photograph sets the direction. Some effects damage strength or need equipment we will disclose honestly if we do not have. The approved sample sets the standard.

Wash Studio · Clean indigo · Vintage blue · Washed black

Quality and testing

Do you have ISO or BSCI certificates?

We list only documents we actually hold on the Quality page. If an audit is not yet completed, we say so. We can discuss buyer-arranged audits and third-party tests for a confirmed style. We do not publish certificates we do not have.

Will the jeans shrink or lose colour?

Denim can change size after wash, and dark indigo can transfer colour, especially when rubbed wet. We agree after-wash measurements and, if you require it, laboratory tests. We do not promise zero shrinkage or zero colour transfer.

Can you arrange metal detection?

Yes, when it is specified for the order and arranged in the inspection plan.

Quality

Packing and delivery

Can you pack to my size ratio and carton marks?

Yes. Those details are approved before bulk. See the packing page.

What does a delivery date mean?

Please say whether you mean ex-factory, shipment or arrival. They are different dates.

Packing & shipping · How we work

Brand protection

Can you recreate a well-known brand’s jean?

No. We do not accept orders that copy a protected brand design, trademark, leather patch, pocket shape or other identifying detail. Send your own design or start from our reference styles.

Private Label

Getting started

What happens after I send the form?

You see a local confirmation immediately. On this staging build, the enquiry form on the enquiry page does not email the factory yet: until email delivery is connected, submitting prepares a local brief — it is not emailed to the factory. A local .txt brief may download so you can keep a copy and send it yourself once a monitored inbox is confirmed. When delivery is live, we first confirm whether the brief is complete, then come back with questions, sampling advice and a project quotation path. Details are listed on the enquiry page.

Request a quote

No invented certificates and no invented minimum numbers.

Still have a question?

Put it in your enquiry. A complete brief gets a more useful answer.

Open the enquiry form